Sensing Solutions Support

Support Library

  • Knowledge Articles

    Search our Knowledge Base for support material, notifications, solutions and knowledge sharing.

  • Technical Publications

    Sign in to search, preview and download technical documentation.

  • Patents

    View patented technologies and associated patent information for Honeywell products.

  • Sofware Downloads

    Access firmware, drivers, utilities, and software for sensing solutions products.

  • Insights Hub

    Explore industry trends, expert insights, innovation stories, and business perspectives.

Sales Support

  • Contact Sales

    Get in touch with our sales representatives.

  • Find a Channel Partner

    Locate an authorized Honeywell Process Automation Partner for your Sales and Service needs.

  • Global Locations

    Contact a Honeywell Sensing Solutions sales office in your region.

  • Distributor Inventory

    Search distributor inventory for up to three Honeywell part numbers at once.

  • Intelligent Life Care

    Healthcare communication and patient care solutions connecting clinicians, patients, and hospitals.

Get in Touch

  • Technical Support Request

    If you need technical assistance with a Honeywell product, we’ll get right on it.

  • Customer Service Request

    Contact Customer Care to edit & cancel orders, find stock availability, expedite requests and more.

  • Return Material Authorization (Citytech)

    Start an RMA for Citytech 

  • Return Material Authorization (EnviteC)

    Start an RMA for EnviteC and Honeywell Health Care Solutions products.

  • Return Material Authorization (Intelligent Life Care)

    Start an RMA for EnviteC and Honeywell Health Care Solutions products.

  • Return Material Authorization (Columbus Test and Measurement)

    Start an RMA for Intelligent Life Care products.

  • Technical Support

    Get expert technical assistance and troubleshoot issues

  • Partner Portal

    Access partner resources, product information, tools, and support for Honeywell Sensing Solutions.

  • City Tech Customer Complaint

    Submit product quality concerns and customer complaints using the City Technology form.

  • Materials Safety (Citytech)

    Access Material Safety Data Sheets and product safety information for City Technology sensors.

Agreements & Certificates

  • Certificates

    Access ISO certifications, approvals, and compliance documents for Sensing Solutions.

  • Terms and Conditions of Sale

    Review Honeywell Technologies' sales terms, purchasing conditions, and contractual policies.