Global consumer products company chooses TrackWise

Given the complexity of the requirements, the company decided that the TrackWise Enterprise Quality Management Software (EQMS) was the best solution. The TrackWise team was able to offer a higher level of professional implementation services than any other prospective quality management systems partner. Because the company was risk averse yet needed to implement TrackWise as quickly as possible, it was imperative to have confidence in a partner who could deliver on time and on budget. One of their executives affirmed, "We felt TrackWise was the most capable solution to support a rapid global implementation. To work up to a single system to support the whole of the business, we believed the TrackWise team could de-risk that process most effectively."

Preceding implementation, the TrackWise team worked closely with the company during a five-day workshop to define processes and establish the TrackWise configuration. By choosing TrackWise EQMS for its process design and streamlined implementation, the personal care pilot launched in six months followed by a global expansion to 20 sites within 10 months.

The company realized numerous benefits by using TrackWise EQMS: Previously manual processes were automated, eliminating the need for hardcopy and spreadsheet data recording. The validated, centralized system produced uniform change control throughout the organization. New efficiencies were realized due to process improvements and streamlining. Greater global control was attained across harmonized processes. Enhanced visibility improved change management, auditing, and CAPA management.

One of the company’s executives stated, "This has been the most successful IT project managed at a corporate level." Wanting to maximize the positive results, the company is expanding the TrackWise rollout to the remainder of its 45 manufacturing plants worldwide.