How Integrated Mobile Tech and Management Software are Delivering Speed and Data Insights to Today’s Industries

What you will learn in this article:

• The impact mobile devices are having on the workforce and different industries today
• How mobile device management software amplifies the benefits of mobile tech

Mobile devices have become essential for keeping mission-critical operations running smoothly, from processing transactions in retail to tracking shipments in transportation & logistics (T&L) and ensuring accurate clinical workflows in healthcare.

Honeywell’s recent Global Retailer Technology Survey found that 64% of retailers are using 2D barcoding technology, such as QR Codes, to capture data, while 61% are using traditional barcodes. In addition, 85% of major retailers globally are using AI for operational areas like customer service, marketing, last mile optimization and more. Mobile technologies help put these capabilities in the hands of today’s workers and consumers. 

As reliance on mobile technology continues to grow across industries, so too does the need to effectively and securely manage this vital infrastructure. Deep collaboration and integration between hardware and software are more important than ever to ensure customers get real, measurable value from their mobility investments.

The SOTI-Honeywell partnership is an example of this. Honeywell provides mobile computers, guided work technology, scanning solutions and printers that are built for demanding environments, while the SOTI ONE Platform offers an integrated mobile device management solution that maximizes the ROI of these investments. Together, Honeywell and SOTI help enterprises roll out, manage and scale their mobile operations, providing streamlined deployments, unmatched data visibility and insightful diagnostics to a number of critical industries.

Unlocking Efficiency in Warehousing

Transportation, logistics and warehousing is an example of an industry where mobile technologies and software are bringing new levels of efficiency, inventory accuracy and data insights. For example, Honeywell’s CK67 mobile computer allows distribution center workers to scan and capture product information anywhere from three inches to 80 feet away, helping to increase the speed and accuracy of receiving shipments. Similarly, Honeywell’s Granit Ultra scanner uses AI algorithms and decoding enhancements to scan 45% faster than prior technologies, allowing drivers to complete deliveries efficiently even if package barcodes have been damaged on the way to their final destination.

Because technologies like these are helping to create so many efficiency gains in high-volume and fast-moving settings, the cost of potential device issues is high. According to SOTI’s T&L research, workers using mobile tech lose an average of 13 hours per worker per month due to mobile-device-related downtime.

To protect investments and reduce IT downtime, solutions like SOTI MobiControl XS give IT teams visibility into device functionality to maintain operational continuity. This solution optimizes Honeywell mobile computers with real-time analytics that monitor device health and usage. IT teams gain access to advanced diagnostic intelligence, enabling them to proactively resolve issues before workflows are disrupted. Strong security features and comprehensive fleet control ensure devices remain reliable and aligned with business goals.

This solution provides real-time visibility through SOTI XSight Live View^*, while also enabling teams to revisit past data to analyze historical trends, pinpoint the root cause of an issue, and resolve it remotely. Workers can then get back to work quickly, and the business avoids costly shipping delays. On a broader scale, predictive metrics allow organizations to anticipate issues – such as battery or connectivity problems – and make data-driven decisions that keep operations running at peak efficiency with minimal downtime.

For employees, Honeywell and SOTI instill confidence in the devices they depend on every day. Businesses benefit from lower costs, greater productivity and a mobile workforce that is equipped to deliver better service.

Honeywell and SOTI – Stronger Together

By combining Honeywell’s durable mobile technologies with SOTI’s enterprise-grade software, organizations gain a simplified and strengthened mobility operation. From faster deployments to greater operational visibility and smarter diagnostics, the result is reduced costs, improved customer satisfaction and long-term efficiency.

^*SOTI XSight Live View – Patent Pending